Terms & Conditions for Polished By Olarae

Updated: June, 2025.

Welcome to Hope Styles You! These Terms & Conditions govern your use of our services, consultations, and products provided by Hope Styles You. By booking with us or using our services, you agree to the following terms:

1. Services

Hope Styles You specializes in professional braiding services, including knotless braids, boho knotless braids, stitch braids, and men’s braids. Our mission is to deliver flawless, long-lasting styles that protect and enhance your natural hair. All consultations and services are personally provided by Hope Green.

2. Bookings and Appointments

Consultations for hair loss (alopecia) can be scheduled online and are conducted via a 10-minute Zoom call. Service appointments require a $125 deposit to secure your slot. Clients must confirm their appointment and provide at least 24 hours’ notice for cancellations or rescheduling. Missed appointments or late cancellations may affect future bookings and eligibility.

3. Payments and Refunds

All payments are due at the time of service or booking. Deposits are non-refundable, and pricing may vary depending on the specific service selected. Due to the customized nature of our services, refunds are not offered unless there is an issue directly related to the service provided.

4. Client Responsibilities

Clients are responsible for following the aftercare instructions provided to ensure the longevity of their braids. Hope Styles You is not liable for damage resulting from improper care, misuse, or third-party alterations.

5. Privacy

Your privacy is a priority. Please refer to our Privacy Policy for details on how we collect, store, and use your personal information.

6. Intellectual Property

All content, images, and designs associated with Hope Styles You are the intellectual property of Hope Styles You and may not be reproduced, distributed, or used without prior written permission.

7. Changes to Terms

Hope Styles You reserves the right to modify these terms at any time. Updates will be posted on our website, and continued use of our services constitutes your acceptance of the revised terms.